Meet The Team
Jay Shutter
Managing Director
As managing director of Illuminas Austin, Jay is the lead researcher responsible for innovation and the continuous evolution of Illuminas’ research solutions. With close to twenty years of experience conducting both quantitative and qualitative research around the world, Jay brings unique insight to each project helping clients translate their research results into highly actionable business intelligence. As a recognized thought leader in researching the technology industry, Jay has a long history of analyzing the impact of technology and the Internet on businesses, consumers and the economy. Jay drives Illuminas’ team of experienced researchers to develop customized solutions that offer insight above and beyond client expectations.
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Carrie Angiolet
Senior Vice President
As Senior Vice President of Illuminas Austin, Carrie is responsible for driving client service and support, and ensuring the success of research solutions provided to each client. Since 1999, she has been developing custom research projects at Illuminas that have helped position Illuminas as one of the industry’s most esteemed research providers. As part of her commitment to exceptional client service, she is the primary mentor for all of Illuminas’ researchers, ensuring their professional growth and cultivating their dedication to developing quality business solutions for all clients.
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Andrew Elder
Senior Vice President
Andrew is the Senior Vice President of Marketing Sciences at Illuminas, where he is the primary methodological consultant on research design, sampling, statistical analysis, and interpretation of research results. He is recognized as a marketing sciences expert among international research professionals, and has designed and implemented advanced research projects that serve some of the world’s best known technology companies.
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Robin Peto
Vice President
As a Vice President for Illuminas, Robin is responsible for managing the design and implementation of custom research solutions, as well as driving the operational success and growth of Illuminas’ team of researchers. She is involved in all phases of the research process, from research design through to implementation and analysis. She is an experienced moderator for qualitative research methodologies and has an extensive history of conducting and interpreting results from advanced quantitative techniques such as MaxDiff, Van Westendorp, segmentation, market sizing and regression analysis.
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Stacey Eacott
Director
As a Director for Illuminas, Stacey oversees the design and execution of custom research projects, and contributes to the development and success of Illuminas’ larger team of researchers. Her responsibilities extend across all phases of the research process, including research design, implementation, analysis and reporting. Stacey has over ten years of experience managing quantitative and qualitative projects, and has a sophisticated ability to analyze and convey the results of advanced techniques such as conjoint, derived importance and segmentation.
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Arthur Aguirre
Director
Arthur is the Director of Marketing Sciences, responsible for managing all aspects of marketing sciences at Illuminas. In this capacity, he ensures the successful processing and analysis of all research projects, manages a comprehensive data quality assurance initiative, assists in the development / management of sample frames, and provides advanced analysis and data-driven insight to custom research projects. Arthur has been transforming data into actionable assets and ensuring the growth of Illuminas’ marketing sciences capabilities since 2004.
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The core team shown above is supported by a larger group of nearly 20 researchers and analysts in the Illuminas Austin office and more than 80 employees worldwide.
“I can sleep nights when Illuminas is on the job.”
- Dr. Hernando Gonzalez, Ph.D.
Senior Manager, Corporate Market Research
“Illuminas has the credibility. The others have the name. They know our business so well, it's as if they're actually in Cisco's Corporate Positioning Team.”
- Chris Beveridge
Cisco Systems
“Illuminas aims to please. They ramp up quickly; don't nickel and dime us to death. Ultimately, they want to get it right. They don't need hand holding, and that's very important to me. Plus, they make me feel like I'm their only client.”
- Leah Morrison
Cisco WebEx
“Illuminas takes critical business issues and translates them into powerful research.”
- JohnVolkmann
AMD
“Illuminas is amazing at what they do.”
- Randy Burgess
Brand Strategy, Advertising & Creative Group Manager
“Illuminas is on the short list for all research requests and proposals.”
- Yvonne Shu
Worldwide Marketing